Airline Operations, Fuel & Cargo Procurement Specialist

The objective of the Supplier Management & Procurement (SM&P) department is to deliver best value and cost savings in all aviation contracts. As Airline Operations, Fuel & Cargo Procurement Specialist, you will be a subject matter expert in the field of airline ops, fuel and cargo.


As an Airline Operations, Fuel & Cargo Procurement Specialist, you will understand and work in accordance with the defined operations, fuel and cargo procurement strategic vision. By building and maintaining subject matter knowledge within the field of (mainly) airline ops and cargo, but also fuel, including but not limited to obtaining market intelligence by analysing market developments – new trends, supplier entry/exists, competitor information etc you will be able to report on innovative business solutions. By monitoring and reporting on opportunities for savings as well as reviewing information on quality and performance of suppliers (based on quality reports, audits and business intelligence analysis reports), you will help contribute to the procurement strategy.

As Airline Operations, Fuel & Cargo Procurement Specialist, you will manage procurement process for small to medium airline operations, fuel and cargo procurement projects following the SM&P process and procedures manual, supporting other procurement projects as requested. You will lead the Airline Operations, Fuel & Cargo Procurement process in co-operation with operational stakeholders, and work in close co-operation with other procurement manager(s) or specialist(s), if needed. You will be responsible for the issue of commercial material to suppliers as well as managing any and all activities involved in implementing commercial agreements, and manage the contracts through their life-cycle from an administrative and commercial point of view following the SM&P process and procedures. Through the development and management of supplier relationships, you will be able to manage long-term supplier performance by reviewing supplier performance reports and by organising regular service/performance review meetings with suppliers and business owners.

You will also critically evaluate all procurement requests and challenge internal customers and suppliers to provide innovative solutions through performing detailed proposal analysis and comparison. You will provide guidance to stakeholders on contractual matters and support ongoing supplier management of contracts.  As Airline Operations, Fuel & Cargo Procurement Specialist, you will manage the resolution of small to medium value escalated contractual warranty claims and disputes between stakeholders and suppliers and obtain compensation, if contractual terms & conditions are not fulfilled. Reviewing long-term overall supplier performance and contract savings for risk analysis and manage increasing risk level, if needed by reporting if risk level changes/increases and make recommendation for further actions. Developing and leveraging internal networks, in cooperation with internal (SM&P colleagues and operational departments etc.) and external (suppliers, etc.) stakeholders, ensuring the best input and output of your scope.

Training and the rollout to internal stakeholders – such as Finance, where the drivers need to be correct in the ERP system to ensure best practice. At all times, ensure you are acting according to TUI values and relevant procurement policies, and report to a person of trust in case you notice non-compliance.



  •  Have at least a relevant graduate degree, a CIPS qualification or equivalent by experience
  • Have experience in procurement is desired, not essential - desired but not essential
  • Have a good knowledge of English, knowledge of other languages is
  • Have experience in an aviation environment, cargo/airline operations
  • Have experience within the area of jet fuel (procurement) is desired but not essential
  • Have a commercial mind set, continually evaluating the costs and benefits of a decision
  • Have strong numeric, analytical and problem solving skills with eye for detail, at the same time maintaining an overview
  • Able to identify and understand key drivers in any scenario
  • Able to quickly learn new concepts and to understand the impact of actions on the business
  • Able to challenge assumptions and to think out of the box
  • Have extensive understanding of contractual legal terms & conditions
  • Have good communication and reporting skills
  • Have good negotiation, influencing and persuading skills
  • Understand cultural differences, able to manage the complexity and ambiguity resulting from multiple stakeholders of differing sizes and based in different countries
  • Able to work, always innovating, in a rapidly changing environment, prioritising accordingly
  • Able to easily develop a strong network of contacts throughout the business and industry, gaining the support and commitment of key players to key projects
  • Have a ‘can-do’ attitude, be result-oriented and take the initiative
  • Able to travel regularly to meet with suppliers and internal stakeholders, for example


TUI Group is the leading tourism business with over 67,000 employees across the world. The Group includes our unique hotel portfolio, our cruise ships, our own aircraft, tour operators, travel agencies, and much more. At TUI, we have embarked on a journey of development towards a more digital, connected and integrated future. But we haven’t arrived there yet. Join us now and shape the future of travel.

You can look forward to a competitive salary, pension scheme and further benefits such as generous holiday discounts, great rates with foreign exchange and discounts with retailers.


If you have questions about this vacancy, you can contact the resourcing department; 070 326 6677 or

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